Their centre for dealing with most personal guarantee issues is in Bristol. Local bank managers normally send the first letter or set of communications and often try and get a deal done- however, they have limited power to negotiate.
Lloyds do the right things, by offering fixed repayment figures over periods of time as part of their demand or follow up letter.
They also tend to perform better than other banks in preparing PG documentation, but don’t use that as a reason to cave in- they are by no means perfect!
For more information, have a look at our website at www.personal-guarantee.co.uk
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