Their central base for dealing with pg issues is in Cardiff, sometimes a bit quick off the mark going legal, particularly if they think there are some assets to grab. Tend to be better at ensuring clients get solicitors advice at the outset but again, inconsistent in this as well as other areas.
There may be some initial communications form the local branch but for the most part it is Cardiff that do the bulk of the chasing.
Tend to get a bit feisty when asked for original documents, strongly denying the need for them to be produced.
For more information, have a look at our website at www.personal-guarantee.co.uk
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